IT Administrator (m/f)

A company is only as good as its people. And, as we always want to be at the top of our game, you’ll need to be there too if you want to work with us. We are currently looking for the right person to join our IT department.

Your responsibilities

• Ensuring that IEE Group standards, especially relating to HW, SW user and license management, are respected in accordance with the guidelines set by IEE’s IT headquarters in Luxembourg
• Ensuring daily coordination and operation of the IEE’s IT system in Slovakia
• Acting as an IT technical expert: level 2 for troubleshooting and analysis
• Providing level 1 and 2 support for end users, in terms of infrastructure and production-related IT
• Carrying out day-to-day IT management and monitoring (active and passive maintenance)
• Acting as a: local IT project leader (within the framework of global IT projects), escalation point for local management / end users
• Providing tools, training, and support to the end user community
• Ensuring support to improve user satisfaction and being service oriented

Your profile

• University education
• Good technical knowledge and skills in the following areas:
• End-user computing support and installation
• Microsoft Active Directory (2012)
• Microsoft Group Policy management
• Monitoring services (Nagios / Check_MK is an asset)
• Network, DNS and DHCP Protocol
• VMWare virtualization infrastructure
• Knowledge of the following areas will be considered an asset
• ITIL v3 oriented and associated ticketing system (training or certification)
• Basic Linux knowledge and VEEAM software
• Microsoft Service Center is an asset
• Attention to detail and the ability to work autonomously
• English fluently in speech and writing